Plans & Pricing — Free, Pro, Business & Enterprise
CloakMetric offers four plans to fit individuals, professionals, and teams of all sizes.
Plan Comparison
Section titled “Plan Comparison”| Feature | Free | Pro ($29/mo) | Business ($79/mo) | Enterprise |
|---|---|---|---|---|
| Workspaces | 1 | 1 | Unlimited | Unlimited |
| Active Aliases | 3 | 50 | Unlimited | Unlimited |
| Emails per Month | 50 | 10,000 | 50,000 | Unlimited |
| Campaigns | 2 | 20 | Unlimited | Unlimited |
| Custom Domains | — | Yes | Yes | Yes |
| Advanced Analytics | — | Yes | Yes | Yes |
| Health Trends | — | Yes | Yes | Yes |
| Deliverability Tools | Basic | Advanced | Advanced | Advanced + Dedicated IP |
| Team Collaboration | — | — | Yes | Yes |
| Role-Based Access | — | — | Yes | Yes |
| Full API Access | — | — | Yes | Yes |
| SSO (SAML/SCIM) | — | — | — | Yes |
| Audit Logs | — | — | — | Yes |
| SOC2 & GDPR | — | — | — | Yes |
| Support | Community | Priority | Dedicated | Dedicated + Account Manager |
Annual Discount
Section titled “Annual Discount”Save 20% by switching to annual billing:
- Pro: $23.20/month (billed annually)
- Business: $63.20/month (billed annually)
Free Trial
Section titled “Free Trial”All paid plans include a 14-day free trial. No credit card required. You can explore all features of the plan before committing.
Managing Your Subscription
Section titled “Managing Your Subscription”- Go to Billing in your workspace sidebar.
- View your current plan, usage, and renewal date.
- Click Manage Subscription to access the billing portal (powered by Polar).
From the billing portal you can:
- Upgrade or downgrade your plan
- Switch between monthly and annual billing
- Update payment methods
- View and download invoices
Usage Tracking
Section titled “Usage Tracking”The Billing page shows your current usage against your plan limits:
- Aliases Used — X / Limit
- Emails This Month — X / Limit
- Campaigns — X / Limit
- Workspaces — X / Limit
Usage meters turn red when you’ve reached your limit.
Downgrading
Section titled “Downgrading”When you downgrade to a lower plan:
- Features above your new plan tier become inaccessible.
- Existing data is preserved but you cannot create new resources beyond the new limits.
- Custom domains remain but you cannot add new ones on Free.
- Team members are preserved but management features are locked.
Enterprise
Section titled “Enterprise”Enterprise pricing is custom. Contact sales to discuss:
- Custom email volume
- Dedicated IP pool
- Custom deliverability strategy
- SSO/SCIM integration
- Audit logs and compliance
- Dedicated account manager